Alex Hoy | Mediator

Helping people resolve disputes through a confidential, impartial and structured mediation process

Melbourne based | Working nationally

Nationally Accredited Mediator (AMDRAS) · Member, Resolution Institute

Why choose mediation?

Mediation is a confidential, structured process where people work together to resolve a dispute with the assistance of an independent mediator.

As a facilitative mediator, I do not decide who is right or wrong or impose an outcome. Instead, I guide the conversation, help clarify the real issues and support the parties to explore options so they can develop their own workable agreement.

For many disputes, mediation has proven to be faster, more flexible and cost-effective than litigation. Because parties actively participate in creating the outcome, agreements are often more practical and more likely to be followed.

I accept referrals from the public, businesses, legal services and similar professional organisations.

A calm, impartial and practical approach to dispute resolution.

My approach

People make better decisions when they have the time, structure and support to have constructive conversations.

As a nationally accredited facilitative mediator, I guide discussions with care, remain impartial throughout the process and help people identify the real issues, communicate effectively and develop their own solutions.

Alongside mediation practice, I work as a paralegal in a community legal service while I complete a Juris Doctor at RMIT University. Earlier in my career, I worked across journalism, broadcasting, career advice and the performing arts, where I learned to listen, collaborate and remain calm under pressure.

My goal is simple: to help people move difficult conversations forward with respect, clarity and practical outcomes.

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A guide to my fees

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Access to Mediation

Everyone should have the opportunity to consider mediation, regardless of their financial circumstances.

Where appropriate, reduced-fee or pro bono mediation may be available in cases of financial hardship or where there is a broader public benefit.

Reasonable accommodations will always be made for anyone with different access needs. If you require any adjustments to participate safely and effectively, please get in touch before the mediation begins.

Is this the right service?

I generally accept appointments and referrals involving:

Civil disputes
Commercial disputes
Consumer disputes
Neighbour disputes
Workplace disputes (where appropriate)
Other matters suitable for voluntary mediation

I generally do not accept:

Family Dispute Resolution (parenting or property matters requiring an FDR practitioner)
Matters involving significant family violence
Matters where I do not believe the parties can participate voluntarily or safely
Matters outside my experience where another mediator would better serve the parties

MEDIATION IS A VOLUNTARY PROCESS. BOTH PARTIES MUST BE WILLING TO PARTICIPATE.

I DO NOT PROVIDE LEGAL ADVICE TO EITHER PARTICIPANT WHILE ACTING AS A MEDIATOR, AND I ENCOURAGE PEOPLE TO OBTAIN INDEPENDENT LEGAL ADVICE WHENEVER THEY CONSIDER IT APPROPRIATE.

Reasonable accommodations will always be made to ensure anyone can access my services. If you require any adjustments to participate safely and effectively, please let me know before the mediation.

For lawyers and professionals

I welcome referrals from legal practitioners, community legal services, government agencies, people and culture in businesses, not-for-profit organisations and other professionals.

If you'd like to discuss whether mediation is appropriate for a client or matter, please get in touch. I'm happy to talk through the process, suitability and any practical considerations before a referral is made.

Using a trauma-informed approach, I aim to make referrals straightforward, communicate clearly throughout the process and treat every participant with professionalism and respect.

Referrals can be sent directly to [email protected]

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FAQs

What is a mediation?

1

Mediation is a confidential, structured process where an independent mediator helps people discuss a dispute and explore options for resolving it. The mediator does not decide the outcome. The participants remain in control of any agreement they choose to make.

Can I bring a support person or lawyer?

2

Yes, by agreement with the other party and/or the mediator. Participants are welcome to bring a support person, lawyer or other representative where appropriate. If someone else will be attending, please discuss this with me beforehand so appropriate arrangements can be made.

Is the outcome legally binding?

3

If an agreement is reached, I can assist participants to record the outcome in writing. Whether an agreement is legally enforceable depends on the circumstances, including its terms and form. Participants are encouraged to obtain independent legal advice about the legal effect of any agreement.

Is mediation confidential?

4

Mediation is conducted on a confidential basis, subject to any legal obligations or agreements between the participants. The details of confidentiality will be explained before the mediation begins. Some processes such as court-ordered or workplace mediations may involve different reporting requirements — these will always be explained beforehand.